Question

When an organization’s internal environment no longer allows the organization to perform effectively, a manager might do which of the following? Check all that apply.Create a culture of innovation by inviting and expecting employees to contribute new ideas.Hire people with new skills and perspectives and train current employees on new skills.Restructure the organization to be more customer-centric and make work processes more efficient.Put the brakes on change to allow the organization to perform well again by doing what it has always done well.Management at WorkAs the director of the emergency medical services division of your county, you live in an environment that changes constantly. The only way your organization can keep up with the changes is by listening to emergency medical technician (EMT) ideas and allowing the EMTs to make changes to organizational structure and strategy as they see fit. Last week, the EMTs met and suggested creating a flatter organizational structure to make decision making more flexible throughout the division.The type of change that will be most effective in this scenario is:OrganicPlannedWhich of the following tactics will be most effective in creating this change? Check all that apply.Create small changes to the organization’s design based on your knowledge of changes in the organization’s environment.Encourage all levels of employees throughout the organization to think strategically and offer ideas.Require EMTs to follow the directions that you give them.Empower EMTs to make the changes they feel are necessary.Management at WorkYou are the owner of a company that makes tennis shoes. For 50 years, your company has used rubber as a key component in all of your products. Recently, you read a National Geographic article saying that rubber trees are starting to diminish and that they may become extinct in the next 15 years. Now you will have to rethink everything about the way you make shoes.The type of change that will be most effective in this scenario is:ProactiveReactiveWhich of the following tactics will be most effective in creating this change? Check all that apply.Think about new possibilities for the organization.Create a plan based on what could be, not what is.Spend a good deal of time determining what the problem is and find out what caused it.Create deadlines and checkpoints for solving the problem.Considering the preceding diagram, incremental and planned changes typically take place when the company’s environment is _______ .A. quickly changing and unstableB. slow moving and stableApple’s iPhone 6 introduced changes from the iPhone 5. The new phone is a little bigger and a little thinner, and a little faster, and the battery lasts a little longer.A. plannedB. transformativeC. organicD. incrementalIn response to patrons’ increasing desire for e-books rather than print books, public libraries have , using technology to allow people to check out books on their mobile devices.A. undergo a reactive changeB. undergo an incremental changeC. implemented sustainable technologiesD. made a proactive change

Answer 1

Explanation:

Question 1. These options apply;

• Create a culture of innovation by inviting and expecting employees to contribute new ideas.
• Hire people with new skills and perspectives and train current employees on new skills.
• Restructure the organization to be more customer-centric and make work processes more efficient.

Question 2. These options apply;

• Think about new possibilities for the organization.
• Spend a good deal of time determining what the problem is and find out what caused it.
• Create deadlines and checkpoints for solving the problem

Question 3

B. slow moving and stable

Question 4

D. incremental

Question 5.

D. made a proactive change