Question

Federal express has a(n) ________________ in logistics and customer service, since these are activities it does especially well relative to its competitors.

Answer 1

The answer to this question is that federal express has a core competence. Core competence is the main strenghts or advantages of a business or the company in order for them to become competitive in the market. The concept of Core competency was introduced by Gary Hamel and Prahalad. Core competency is what the business or company can do to their customers and their expertise that is unique that can be valued by the customers.