Answer:
The business plan should include an assessment of each of the following factors except customers rejecting loyalty programs or attempts to build loyalty.
Explanation:
CRM means customer relation management and its purpose is to manage and increase customer by using better strategies moreover to interact with customers to solve and response their problems. In any business plan customer relation manager consider all factors like product must easily accessible, its reputation in market , its advertisement cost and its ease of use and reporting system except the customer rejection loyalty program.
Answer:
What are the 3 ways of cultural change?
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A recent study conducted by Korn Ferry Institute revealed that there are 6 major catalysts for culture change:
A new CEO.
A merger or acquisition.
A spin-off from a parent company.
Changing customer requirements.
A disruptive change in the market the company serves.
Globalization.
Explanation:
Answer:
The expectations are called A. Roles.
Explanation:
A role refers to the <em>position an individual carries within society</em>, which comes with certain expectations. Since the individual carries a certain status with this role, there is a definition of what are <em>appropriate and inappropriate behaviors</em> regarding his/her position.
For example, a school principal has a high status and position within the school community. He/she is required to set a good example for the community so there are expectations regarding an appropriate behavior such as providing support to the staff, for example. An inappropriate behavior would be engaging in illicit acts, for example.
