<span>A customer touch point for abacus airlines would be an item such as reservation desk.
A customer touch point is a point in the process where a consumer and the organization exchange information, finish providing the service, or handle transactions. At the reservation desk, the customer and the business are focusing on the business and service transactions. </span>
A business plan that provides information on a company, its products or services, its market, and critical risks to prospective business or marketing partners or to prospective key employees is called an invention plan.
Invention Plan informs prospective business or marketing partners or key employees about the company, product/service, market, and critical risks.
This business plan should briefly explain ones corporation, ones brand, the main aspects of ones market research, ones strategic plan, ones management, and ones financial plan.
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<span>customers of its boutique store in the haight-ashbury neighborhood of san francisco are more likely to demonstrate greater rates of adoption for trendy fashions</span>
Answer:
A. The travel industry changed from a consolidated structure to a fragmented one.
Explanation:
In the given passage, the speaker talks of the change in the way travels are managed. Initially, few large travel agencies took control of the way travel is arranged, from booking tickets to managing hotel rooms.
But as the internet grew and many people are able to access it, travels, accommodations, etc. are being managed by the individuals themselves or even smaller travel agencies are able to do the work without the need for such large companies to be involved.
This shows that the travel industry changed from a consolidated, large companies structure to a fragmented one, that of smaller agencies and even individuals themselves.
Thus, the correct answer is option A.
