Question

A management system that focuses on all the elements that contribute to organizational performance and success, including financial, customer, market, and internal processes is defined as the _____.

Answer 1

Answer:

Balanced Scorecard

Explanation:

Balanced Scorecard refers to the strategic management technique in which a report is prepared in order to regulate everyday and all the transactions of the business and employees.

This is a management technique and that it is used in respect of every area of the business, whether it is financial or non financial, example customer service area, internal process controlling area, etc:

This helps management to have a clean record of all the activities and their control is easily exercised.