Question

Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to _____.
A) Improve Customer Service.
B) Improve Employee Engagement.
C) Enhance innovation and creativity.
D) Grow in the global market.
E) Increase job retention.

Answer 1

Answer:

The correct answer is letter "C": Enhance innovation and creativity.

Explanation:

Phil is enhancing innovation and creativity by introducing his new management assessment. Those assessments are typically directed to executives and how they should use their resources to drive companies to success. However, Phil is promoting the idea of obtaining valuable information from knowledgeable employees of the entity that could help managers to make better decisions.