Answer:
<em><u>Customer Relationship Management.</u></em>
Explanation:
Customer relationship management is a strategic business tool that helps lower costs and increase revenue and build customer loyalty. It is a system whose focus is on customer experience optimization, it connects the entire team through one device, stores and manages current and potential customer information such as address, phone, email and all points of interaction with the company. Simplifies tasks for effective lead tracking, Provides instant recommendations. Customizes, and expands as your organization grows.
The benefits of the customer relationship management system are:
- the optimization of processes and manual efforts,
- the organization of contacts,
- the acceleration of sales,
- increased customer satisfaction,
- error correction,
- better customer service.
Managing customer interaction with the company is essential to strengthening the brand and creating a value relationship with the customer.
Multiculturalism is when there are several different cultural or ethnic groups within society. These people differ on culture, race and ethnicities so their values and way of life are unique to their culture. Multigenerationalism is when there are several different age groups (generations) present within society. I think it is more of a challenge for marketers to market with many different cultures living within society because cultures usually have larger differences over generations. With generations, customs do change and there are differences but they are still of the same nationality and race so the social norms are much more similar. When there are larger differences it is hard to market and reach all of the potential consumers.
There are options available for Lyman :
Either he
- Sell his equity to his investors, ( which mean that he have to give away a percentage of his company)
- Or he can get some Loans
I he should consider Loans, because his annual revenues already way higher than the amount of loans that he need, he could easily paid it off
I believe that it depends on the individuals skills if they match up well enough to the qualities of starting a business and they must know the risk they are taking with a new business so in most cases I think people should continue to look for employment