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Genrish500 [490]
3 years ago
7

After customer service representatives are trained, their phone calls are monitored to determine if the CSRs are applying the le

ssons about gathering pertinent information from callers that are taught in the training classes. This is an example of the __________ level of training evaluation.
Business
1 answer:
Grace [21]3 years ago
8 0

Answer:

Behavior

Explanation:

The era has been changed most of the customer is shopping online and if they are found defective in the product, the customer always dials a customer care number by resolving their problem.  

For example a customer buys a laptop online and after a few days, customers found hanging issues. Customers will dial a customer care number of that particular brand and get helped from them.

Why the customer is found helped? The simple reason that the executive who represents the brand learns lessons and get trained for behavior and the knowledge of that product from the company. The customer looks behavior of the executive and from this, the customer builds a relationship with a brand.

On the other hand, the calls are being monitored for quality and training purposes.

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How are trade deficits related to foreign capital inflows and investment in the united states? gov 312l
liq [111]

As foreign capital inflows offset by the trade deficit shift into the national debt, it frees up capital for private investment and increases U.S. productivity.

This is how trade deficits related to foreign capital inflows and investment in the united states.

Trade includes the transfer of goods or services from one person or organization to another person or organization. Often the goal is money. Economists call the system or network that enables trade a market.

Trade is defined as the general marketplace for buying and selling goods, a way of making a living, or the act of bartering or buying or selling something. An example of a trade is the tea trade where the United States buys tea imported from China.

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5 0
1 year ago
The U.S. experience of strong economic growth, full employment, and price stability in the late 1990s and early 2000s can be exp
vodomira [7]

Answer:

b. rightward shift of aggregate demand and a leftward shift of aggregate supply.

Explanation:

The U.S. experience of strong economic growth, full employment, and price stability in the late 1990s and early 2000s can be explained by a rightward shift of aggregate demand and a leftward shift of aggregate supply.

The rightward shift of aggregate demand is as a result of strong economic growth and price stability.

8 0
3 years ago
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In describing what adaptive expectations means to a friend, you explain that in order to make their economic condition forecasts
solniwko [45]

In describing what adaptive expectations means to a friend, you explain that in order to make their economic condition forecasts, agents consider only current information and ignore the past.

Economic conditions describe the state of the economy currently in a nation or region. These circumstances evolve over time as a result of the business and economic cycles that accompany an economy's expansion and decline. When an economy is expanding, the economic conditions are viewed as sound or good; when an economy is contracting, they are viewed as adverse or negative.

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7 0
1 year ago
Respecting team members means agreeing with everything they think. True False
vovangra [49]

false: it means you dont have to agree with them but you have to respect their opinion

7 0
3 years ago
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The senior management at Life Inc., a pioneer in the health care domain, came up with a blueprint to address the current issues
yuradex [85]

Answer:

The answer is: D) Sustainability

Explanation:

Organizational sustainability is the survival of an organization, which not only depends on financial sustainability but also on complex and dynamic dimensions like workforce growth, delivering value to customers, etc.

It is one of the most important results in applying the Baldrige Model for Business Excellence, which is a system launched by the US government.

5 0
2 years ago
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