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Genrish500 [490]
3 years ago
7

After customer service representatives are trained, their phone calls are monitored to determine if the CSRs are applying the le

ssons about gathering pertinent information from callers that are taught in the training classes. This is an example of the __________ level of training evaluation.
Business
1 answer:
Grace [21]3 years ago
8 0

Answer:

Behavior

Explanation:

The era has been changed most of the customer is shopping online and if they are found defective in the product, the customer always dials a customer care number by resolving their problem.  

For example a customer buys a laptop online and after a few days, customers found hanging issues. Customers will dial a customer care number of that particular brand and get helped from them.

Why the customer is found helped? The simple reason that the executive who represents the brand learns lessons and get trained for behavior and the knowledge of that product from the company. The customer looks behavior of the executive and from this, the customer builds a relationship with a brand.

On the other hand, the calls are being monitored for quality and training purposes.

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20. To add body to a hearty broth, you may use
Sophie [7]

Answer:

The correct answer would be A, Onions.

Explanation:

Meat, vegetables, herbs, etc are simmered with water on a low to medium flame to make a broth. Broths are usually thin and after some time, due to simmering, it starts to get body. The nutrients in the meat or vegetables or herbs start to mix in the water and give it a delicious taste. But the broth is still thin and needs to be thickened. So in order to make the broth thick, we need to add onions into the broth. Now when it will cook on a slow flame, the broth will get a hearty body and all the nutrients of the broth will make an appetizing dish.

4 0
3 years ago
________ is the difference between the prospective customer's evaluation of all the benefits and all the costs of an offering an
inessss [21]

Answer:

D.  Customer-perceived value

Explanation:

Customer-perceived value -

It refers to the method of marketing , where the needs and wishes of the consumers are considered to be very important for the good and services to be successful , is referred to as customer - perceived value .

As when the company creates any product , the likes and dislike of the consumers are always given the priority , in order to get the best results .

Hence , from the given information of the question ,

The correct option is D.  Customer-perceived value .

8 0
3 years ago
A worthless security had a holding period of six months when it became worthless on December 10, 2020. The investor who had owne
mariarad [96]

Answer: B. The investor has a short-term capital loss of $20,000.

Explanation:

A short-term loss occurs when a deficit is realized when there's a sale of an asset which has been held by the person for a period of one year or less.

In this case, since the security was worthless, it's a loss and was also help for six months which is less than one year, then it's a short term capital loss.

Therefore, the correct option is B

6 0
2 years ago
Which of the following statements is the most accurate? Sole proprietorships are well suited for people who want to own a busine
emmasim [6.3K]

Answer:

D. Sole proprietorships are taxed at the owner's personal tax rate

Explanation:

Sole Proprietorship can be defined as a simplest form of owning and starting any business. As the term suggests, this business is onwed by an individual only or shared by married couples.

Sole properietorship is easy to set up because the owner need not to register itself to state government, therefore, because of absence of governmental involvement, it is easy to set up or deconstruct sole proprietorship.

<u>From the given options, the statement which is most accurate about a sole proprietorship is option D. The owner of sole proprietorship pays personal taxes on the profits earned by his/her business.</u>

Therefore, option D is correct.

3 0
3 years ago
Mustang Corporation reports the following for the month of April: Finished goods inventory, April 1 $ 33,400 Finished goods inve
Yuki888 [10]

Answer:

$133,100

Explanation:

Given that,

Finished goods inventory, April 1 = $33,400

Finished goods inventory, April 30 = $27,300

Total cost of goods manufactured = $127,000

Cost of goods sold:

= Cost of goods manufactured + Beginning Finished goods inventory - Ending Finished goods inventory

= $127,000 + $33,400 - $27,300

= $133,100

Therefore, the cost of goods sold for April is $133,100.

5 0
3 years ago
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