Answer:
The key aspect of any business, company, or employer is customer service goals.
Explanation:
A customer service department and the staff represent the company and contribute to building the company's public perception. Customer service objectives are specific objectives and guidelines put in place by an enterprise to ensure that every client is 100% satisfied with the services provided by the enterprise. Excellent customer service means that every customer's needs and desires can be met promptly. A customer should never get away with a company or leave a place unhappy.
Improve customer service measurement
<u>Customers goals :</u>
- Easy to get in touch with customers
- Response times accelerated
- Improve customer service measurement
- Find ways to create an all-round experience for our customers
- Develop a loyalty program for clients
- Create a culture that focuses on customers
- Develop a strategy for customer surveys
- Take the customer success account into account
- Get customer renovation and up-sell creative
Answer:
C. The second statement is correct
Distributive strategies focus on dividing the pie and integrative strategies on expanding the pie.
Explanation:
Distributive negotiation is a type of negotiation that both parties agrees to sharing existing resources within themselves so that they can part ways and it's mostly a win-lose situation while the integrative negotiation is a type where both parties seek to further expand the existing resources be looking forward to a collaborative process, it's always a win-win situation for both parties.
To the nearest dollar, it would cost $3,564
Answer:
d) Neither A nor B
Explanation:
Poverty refers to a financial state wherein an individual is unable to meet the most basic needs for survival such as food clothing and shelter.
Absolute poverty refers to a state wherein the income of a household is below a certain threshold level which makes it hard to meet the basic necessities of life such as food, shelter, water and sanitation.
The concept of relative poverty makes a comparison i.e relatively to others. When one is relatively poorer than others. The person in such a scenario may be able to meet his ends but relative to other households income, shall be termed as poor.
Answer:
0.75
Explanation:
Marginal Propensity to Consume (MPC) is the change in consumption due to change in income
Change in consumption = $7,250 - $6,500 = $750
Change in income = $11,000 - $10,000 = $1,000
MPC = Change in consumption / Change in income
MPC = 750 / 100
MPC = 0.75
