The frustration-aggression principle most clearly applies to individuals with higher-than-average levels of blood alcohol.
When people have more alcohol in their blood than what is recommended/allowed, they are likely to exhibit signs of aggression if they are frustrated. They might become violent if they cannot do something/something doesn't go according to their plans, which may not be the case with sober people.
Answer: The mortgage broker.
Explanation:
The mortgage broker is an individual or company that connects the mortgage borrower to the right mortgage lender, which the mortgage borrower can afford their interest rates on mortgage.
The mortgage broker is paid by the mortgage lender for each mortgage borrower they bring that successfully borrows a property.
Answer:
B. Horizontal
Explanation:
The type of relationship two people who work the same job share a horizontal relationship. It's called a horizontal relationship because they are equal counterparts of the company.
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Answer:
B). False.
Explanation:
The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.
After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>
