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My name is Ann [436]
3 years ago
14

17 responding to a customer's complaint you are a manager at home goods, which sells a wide variety of bath, kitchen, and other

household items. several months ago, you offered a special sale on a specific freshair humidifier, model 2850. a customer who purchased one of these humidifiers returned to your store last week to purchase more filters for the humidifier. however, your store no longer carries the freshair brand. although the store offers several replacement filters for other brands, you do not carry the specific model the customer requires. he wrote a letter to "the manager" complaining about the problem and indicating that he plans to tell everyone he knows not to bother buying products from your store because you don't stock the items needed to maintain them. although you don't have the filters in your store, you can special order them. how do you respond to the letter? what medium would you use? draft a message.
Business
1 answer:
abruzzese [7]3 years ago
5 0
How do you respond to the letter? what medium would you use? draft a message.

I would do a phone call that you have scripted. Mr. Donut, I received your letter regarding our store not carrying the filters for your humidifier. I sincerely apologize and want to make this right.

I am able to special order those filters. I will also follow up with customer service to remind them of the special order process. How many would you like to order? I will put a rush on this.
Can I help you with anything else?
We will call you when your items come in. We value all of our customers. Thank you for bringing this to our attention.
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solniwko [45]

Answer:

Explanation:

Product Line

A product line represents related products under a single brand name produced, grouped and sold by the same company. Organisations use product lines to keep and expand their consumer base by adding products that will appeal to their customers in the same line of products which they are familiar with.

A consumer will always be motivated to buy a complete kit of products in a product line to take care of similar issues such as skin care, face care among others rather than buying different products from different brands to make up a complete kit.

Most product lines are marketed in groups and are placed together to appeal to customers. Specifically, organisations know that consumers will be willing to test new products that are part of the same product line they have known and are used to.

3 0
3 years ago
Both power distance and femininity are negatively related to the Environmental Sustainability Index.
cricket20 [7]

Both power distance and femininity are negatively related to the Environmental Sustainability Index. False

<h3>What is Environmental Sustainability?</h3>

Environmental sustainability is described as appropriate contact with the environment that promotes long-term environmental quality while preventing resource depletion or degradation. Environmental sustainability is a method that makes it possible to meet the requirements of the current generation without endangering the ability of future generations to do the same.

The power of the natural environment to renew itself and maintain its viability is really amazing when viewed in that light. For instance, when a tree falls, its decomposition enriches the earth with nutrients. These nutrients provide the right environment so that subsequent saplings can thrive.

Nature has a great capacity to take care of itself when left alone.

To learn more about Environmental Sustainability from the given link:

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8 0
2 years ago
Living Wages - This is the topic of debate. I am looking for a help on two things. How to write the paper and how to prepare the
vazorg [7]

Answer:

the answer is as follows

Explanation:

First of defining real wages is a cumbersome process. The living wage calculator developed by MIT professor Amy Glasemeier in 2004 eased the way a little but that too has it's issues.

The paper you are trying to write should start with this that how the idea of living wages is in itself difficult to be adopted as it is. Second the free market approach has been more successful in the economic history and a lot of evidence and data is available on that. The analysis that your paper will develop should outline the concerns that mainstream economists have regarding living wages and support it with some actual data.

The presentation would be rather easy after writing the paper. Which will include some graphs and data and some scholarly citations and it should work.

3 0
3 years ago
The following data are available for Cole Company. Increase in accounts payable $120,000 Increase in bonds payable 300,000 Sale
antoniya [11.8K]

Answer:

Net Cash=$390,000

Explanation:

Net Cash provided by financing activities = Increase in bond payable + Issuance of common stock - Payment of cash dividends

Net Cash= $300,000+$180,000-$90,000

Net Cash=$390,000

Net cash also refers to the amount of cash remaining after a transaction has been completed and all associated charges and deductions have been subtracted

6 0
4 years ago
Eastport Inc. was organized on June 5, Year 1. It was authorized to issue 470,000 shares of $9 par common stock and 65,000 share
Ann [662]

Answer and Explanation:

a. The journal entries are shown below:

1) Cash Dr  (16,000 shares × $14) $224,000

        To Common stock (16,000 shares × $9) $144,000

        To Additional paid in capital - common  (16,000 shares × 5) $80,000

(Being the issuance of the common stock is recorded)

2 Cash Dr  (15,000 shares × $30) $450,000

        To Preferred stock (15,000 shares × $25) $375,000

        To Additional paid in capital - preferred  (15,000 shares × $5) $75,000

(Being the issuance of the preferred stock is recorded)

3) Cash Dr  (52,000 shares × $17) $884,000

        To Common stock (52,000 shares × $9) $468,000

        To Additional paid in capital - common  (52,000 shares × $8) $416,000

(Being the issuance of the common stock is recorded)

We debited the cash to record this journal entries as it raised the assets and credited the common stock and additional paid in capital, as it also raised the equity of the stockholder

b. The preparation of the stockholder equity section of the balance sheet is presented below:

                          Stockholders' equity section of the balance sheet

Common stock  $612,000    ($144,000 + $468,000)

preferred stock $450,000

Additional paid in capital - preferred $75,000

Additional paid in capital - common   $496,000   ($80,000 + $416,000)

Total $1,633,000

4 0
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