Answer:
A. DDoS Attacks
Explanation:
A zombie, in computer terminology, is a hacker, computer worm, trojan horse, or virus compromised internet connected computer, which can be remotely directed to perform malicious tasks
E-mail spams and denial-of-service, DoS attacks are spread and launched by botnets of zombie computers
Botnets which are also known as "zombie army", are used by hackers mainly for spam and distributed-denial-of-service, DDoS, attacks
While a DoS attack involves one machine, while a DDoS attack consist of multiple computing devices and machines
A botherder is the originator of a botnet and common botnets include Mr Black. Pushdo, and cyclone
Co-pay: Term often used in health care, insurance covers part of the cost and you pay the rest. Seeing in this situation you are paying for the insurance itself, the term is not correct.
Deductible: An insurance term for when you have to pay a certain amount before insurance will cover the rest.
Premium: A fee payed by the insured (Jan) to be covered. This is my best guess for your answer.
Claim: A claim is when Jan would request the insurance company to reimburse her after a car accident (or her tires got slashed, etc.)
