Marlene is an art gallery owner who has decided to buy handmade jewelry from a new designer. The designer gives a timeframe for
delivery on her website, but Marlene's package arrives much later. It also contains the wrong merchandise. Which step of dealing with Marlene's complaint is the designer in while listening to Marlene's voicemail?
According to my research on problem resolution procedures, I can say that based on the information provided within the question the designer is in the recognition stage of problem resolution. This is the stage in which the individual recognized and identifies the problem that they are dealing with in order to find then be able to find the best possible solution. Which is what the designer is doing by listening to Marlene's voicemail in order to identify the problem that she is having.
I hope this answered your question. If you have any more questions feel free to ask away at Brainly.
Federal Disability Categories for Special Education.
Americans with Disabilities Act.
Special Education Procedural Safeguards.
ESE Eligibility in Florida.
<u>Explanation:</u>
Disabled students face unique challenges and may require special accommodations for education which is given by Federal Disability Categories for Special Education.
To provide equal access for all students, the American with Disability Act was passed by the federal government to protect disabled students.
IDEA regulations involve a set of procedural safeguards to protect children with any disabilities.
ESE(Exceptional Student Education) gives access to students with differing abilities due to individual circumstances.