Question

Kristy visited a car showroom as she wanted to buy a new car. While she was looking at a new range of compact luxury sport sedans on display, Edward, the salesperson, asked Kristy, "Which one do you like, the red one or the black?" "Black," she replied. "Great, I will write it up!" responded Edward. Kristy was upset as she felt that she was being tricked into making a commitment. Which of the following traditional closing methods was used by Edward in this scenario?
A. The standing-room-only close
B. The benefit-in-reserve close
C. The minor-point close
D. The assumptive close
E. The emotional close

Answer 1

Answer:

Option C.

Explanation:

In terms of making sales, Closing is a term that is used to refer to the moment when a customer decides to make the purchase.

There are numerous closing techniques, and the minor-point close is one of the techniques.

The minor-point close is the technique whereby the salesperson tries to intentionally gain the agreement of the customer or prospect on a minor point, and then uses it to assume that the sale is closed.

This technique is exemplified in the scenario presented above. Edward has concluded that Kristy wants to buy the black car, just because she has agreed that she liked it.