Find the gross profit fro the sale of the television:
Gross profit = Sales - Cost of goods sold
Gross profit = $1,600 - $225
Gross profit = $1,375
The gross profit of a sale is the profit from sales minus the cost it took to produce/complete the item or service.
<span>b. False. Labor unions include workers of all skill levels and prefer opportunities for advancement.</span>
False.... The amount of money taken out of a check for taxes depends on how much you're getting paid.
Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
