Advances in technology are an external force that affects businesses.
External factors are those over which a firm or business has little control like government policy, technology, economic conditions, etc.
So, advances in technology would fall under the external factor.
Businesses need people, talented leaders, or even a mission to run their business smoothly and efficiently.
All of these factors are internal to the company,
but one of the external forces is technological advancement.
This, like government policy and social issues, is outside company boundaries. Rather, they are outside the organization and become external factors.
When we say “external force” we mean everything outside the company. This means that one of the external forces affecting companies is technological progress. So the correct answer is the first option.
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