According to <em>Robin Leidner</em>, fast-food restaurants rationalize the process of providing food to customers by developing standardized scripts for employees to use when dealing with customers.
There are many advantages associated with the fact that fast-food chains develop standardized scripts for customer service, as this way, they ensure compliance and quality of processes.
Standardization in fast-food restaurants therefore ensures faster service, mechanization of processes and higher quality in food production, since production and service standards must be followed in any unit of a fast-food chain.
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Answer:
that accommodating Agnes would cause the restaurant undue hardship.
Explanation:
From the question we are informed about Agnes, a waitress at a local restaurant, suffers severe anxiety attacks when things get really busy at her job. As a result, she is a very ineffective waitress when the restaurant gets busy. For that reason , she is fired. Her employer could have assigned Agnes to shifts when the restaurant is not busy, but that would have significantly irritated the other waitresses, caused significant scheduling difficulties and cost some additional money. If Agnes sues the restaurant under the ADA, its best argument is that accommodating Agnes would bring undue hardship to the restaurant. The Americans with Disabilities Act which is regarded as (ADA) is a law that protect disabilities in several areas against discrimination. These areas could be employment, public accommodations and others, but with the justification that Agnes would bring undue hardship to the restaurant, the restaurant is good to go.
Answer:
Explanation:
Which statement is TRUE regarding the actions that the agent may take when giving a response to these customers?
The agent may give advice to the couple about the suitability of investing in either mutual funds or certificates of deposit
Answer:
False.
Explanation:
Fringe benefits can be defined as series of additional benefits that are being offered by an employer to his or her employees. This benefits are usually non-cash compensations and as such completely different from the agreed-upon amount of money that the employees receive at regular intervals.
Hence, fringe benefits are always part of an employee's non-cash compensation package.
Some examples of fringe benefits are paid vacation, official cars, health insurance, social security, gym membership, free breakfast or lunch, transportation, housing, etc.
Answer:
Inventory will be $14,000 higher than expected.
Explanation:
Selling goods on consignment means that goods that do not belong to a company is being sold by them. Consignment is when the owner of goods gives the right to custody or care of the goods while retaining ownership of the same.
In this case Global has $14,000 worth of consigned goods in its warehouse that it does not own. So the total inventory they will have will be $14,000 above what they are expecting in their own stock.