Answer:
D) normative control
Explanation:
In business, normative controls refers to the practice of managing human resources using actions that shape their behavior. This type of approach focuses on behavior standards or norms more than on actual written policies. Sometimes the norms can even be informal, but that doesn't mean that they are less important.
In this case, Curtis pays a lot of attention to how his employees treat their customers and trains them to do it a certain way that he considers to be effective.
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Answer:
Option b
Explanation:
In simple words, Most roles and obligations pertain to company boards. The committee will evaluate how it will influence its staff, clients, vendors, societies and investors in any choice it takes. Supervision and preparation are the principal function of the board members.
The Board's duties involve establishing strategic goals for the organization, providing guidance to execute them, overseeing business administration and communicating to stakeholders on their leadership. The operation of the board is subject to legislation , regulations as well as the investors at the annual assembly
