Question

After successfully overcoming a potential customer's objection to buying the vacuum cleaner he was selling, Terrence, a salesperson, asked the customer for an order. Terrence is in the ________ stage of the selling process.
A) follow-up
B) approach
C) preapproach
D) closing
E) prospecting

Answer 1

Answer:

The correct answer is letter "D": closing.

Explanation:

The selling process describes the steps salespeople go through at the moment of offering goods or services to prospective consumers. The process includes seven (7) steps: prospecting, pre-approach, approach, presentation, overcoming objections, closing, and follow-up. In the closing stage, clerks aks for the methods of payment, delivery method of the products and offer additional complementary goods or services for what is being acquired. Asking for orders is also part of this stage.