Question

Another physician calls with an important question and asks to be put through to the office physician immediately. But the office physician is in the middle of a patient exam. What is the most appropriate response for the assistant

Answer 1

Answer:

Take a message to be returned as soon as possible.

Explanation:

Okay, in the question above we are given that someone or Physician because of an urgent question that came up has to make a phone call to another physician in another location but unfortunately the physician that the person called was busy and in the middle of a patient exam. The assistant of the physician that was called does should never interrupt his or her boss who is examining a patient at that moment but the assistant can just tell the physician that called that he or she should leave a message instead and he or she(that is the assistant) will relay the message to the office physician as soon as possible. That's a normal ethics of his or her work and the patient is important.

Answer 2

Answer:

the office assistant should note the message down and convey the feedback   as soon as possible.

Explanation:

This is one of the etiquette in patients's management. When a physician is in patient examination, minimum distraction is avoided for the physician to give the best  and uninterruptible care to the patients. Therefore the assistant need to take the message and convey the feedback as spoon as possible.

.It is only on the condition that the visiting physician demanded to be put through or mandatory to see the  attending physician, that the assistant physician contact the attending physician.