Question

Natalie's team needs to make a decision on how to handle a big product recall. People on the team have a lot of strong opinions. Management wants everyone to come to a consensus and to find a solution that everyone can support. What's the best way to get to a consensus?
A. The team leader makes a decision without input from the other members
B. The team passes the decision making responsibility to an outside person.
C. Everyone on the team talks until the entire team agrees on one decision
D.Everyone on the team discusses options and then votes

Answer 1

None of the above. if this is a big product recall, it must be urgent and top management wants the solution ASAP. if everyone has strong opinion it is difficult to reach a consensus. Hence, Natalie (i feel) should tell the team how urgent this matter is and while she will get input from everyone, the idea that not everyone's input will be the solution as this is an urgent matter must be conveyed to her teammates. Then, she will consolidate after 1 meeting and make a final decision as a team leader.