Yes this is false. If you are not confident you are more likely to make decisions based off what others think
- You are interacting with a person, not a computer
- The tone and intention of online posts definitely matters
- Some remarks may be misinterpreted online
I have no idea what people of other cultures capitalize to show excitement, I'm quite sure it's not an all caps type of conversation, unless they are upset
Not everyone knows how to use online etiquette skills.
What i don’t get the question