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zvonat [6]
4 years ago
5

Frank asks his customers to complete a survey about the service they receive at his company so that he and his staff can make ad

justments and improvements. Frank is focusing on the ____ aspect of total quality management.
Business
1 answer:
nignag [31]4 years ago
5 0

Answer: Customer satisfaction

Explanation:

 The customer satisfaction is the term that is used in the marketing for specifically measuring the expectation and also the satisfaction of the consumer by using the products and the services in the market.

The customer satisfaction is one of the important term that is used in the marketing as it helps in improve the business and increase the positive image of the products and the services.

According to the given question, Frank is basically focuses on the customer satisfaction characteristics in terms of total quality of the management.  

 Therefore, Customer satisfaction is the correct answer.

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shtirl [24]
Typical wait time is 3 months
6 0
2 years ago
A study examining the performance of numerous assets from the United States and around the world confirms that a. U.S. equities
antoniya [11.8K]

Answer:

d. beta did a better job of explaining the returns than standard deviation

Explanation:

Beta measures the systemic risk associated with the particular investment, it do not compute the total risk associated, which is more  logical.

Standard deviation computes the total risk associated.

Some risk is natural, like the risk of floods, natural calamities, earthquake, etc:

That risk shall not counted as for comparison as that is associated universally. Further, the risk associated with particular factors like bankruptcy of a company, or some legal case issue of a company are precisely described by beta coefficient.

Thus, beta provides better details about explaining the returns.

5 0
3 years ago
Over the past four years, the common stock of Jess Electronics Co. produced annual returns of 7.2, 5.8, 11.2, and 13.6 percent,
klasskru [66]

Answer:

Standard Deviation = 0.032 or 3.2%

Therefore, Option  C) 3.22 percent is the correct answer

Explanation:

Given the data in the question;

lets make a table;

year     market       Treasury bills      Risk              deviation             square of

           returns            returns         premium        from mean           deviation

                A                    B                   (A - B)         Avg - (A - B)      (Avg-(A-B))²

1             7.2%                3.4%                3.8%            -0.0195               0.0004

2            5.8%                3.3%                2.5%            -0.0325              0.0011

3            11.2%                4.1%                 7.1%              0.0135               0.0002

4            13.6%               4.0%                9.6%             0.0385              0.0015

sum(∑)                                                    23%                                        0.0032

Average Avg = ∑(A-B) /n = 23/4 = 5.75%    

so Variance = ∑(Avg-(A-B))² / n-1 = 0.0032 / (4-1) = 0.0032 / 3 = 0.0010      

Standard Deviation = √variance = √0.0010 = 0.0316 ≈ 0.032 or 3.2%

Therefore, Option  C) 3.22 percent is the correct answer

3 0
3 years ago
Amazon was one of the first online retailers to launch advanced technology to track consumer visits and suggest products wheneve
Gnoma [55]

Answer: Purchase intent

Explanation:

Purchase intent refers to the likelihood that customer will purchase a certain good or service in future. It enables the company using this model to advertise goods that have a higher purchase intent to the customer which would go a long way in persuading them to buy the product.

Amazon uses this strategy as well as others that track demand and price goods optimally which is one of the main reasons for their success.

5 0
3 years ago
Your portfolio is comprised of 40 percent of stock X, 15 percent of stock Y, and 45 percent of stock Z. Stock X has a beta of 1.
expeople1 [14]

Answer:

Portfolio beta = 0.904

Explanation:

<em>The portfolio beta is the weighted average of all the beta associated with each of the different stock making up the portfolio. The betas are weighted using the probability associated with each of the stock.  </em>

Portfolio beta = WaRa + Wb+Rb + Wn+Rn  

W- weight of the beta, R- Stock beta -  

W- Probability of the beta, R- stock beta

Note that the sum of the probability of different outcomes should equal to one. Hence, the probability of economy being normal is

Portfolio beta = (0.4 × 1.24)  + (0.15 × 1.49) +  ( 0.45 ×0.41) =0.904

Portfolio beta = 0.904

6 0
4 years ago
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