The norm today is for the pharmacy technician to use _______ to protect patients' confidentiality when addressing them. A. sir o
r madam B. the last name of a patient C. the first name of a patient D. file numbers instead of names the correct answer is
C. the first name of a patient
Consumer health librarians strive to ensure patients and their family members have access to timely, quality health information to aid better decision-making and to achieve behavioral change and disease management goals.
