I believe the answer is A) A decrease in the cost in the goods and services.
The phrase the best completes the statement is "the gap between customer expectation and actual services provided are identified." It is a tool and a method of service quality which are most commonly used by a product manager. It assesses the quality of service delivery from the client's expectations.
Answer:
E. Labor, capital and management
Explanation:
Productivity refers to efficiency in production which means how much output is produced for available level of inputs. It is measured by output/input ratio.
The variables which determine productivity are labor, capital and management.
Capital refers to the amount of investment an entrepreneur makes in a project. Capital invested determines the resources available.
Labor refers to men employed to produce output. Labor cost refers to the wages paid.
Management refers to carrying out operations effectively so that all factors of production work in synchronization and to ensure that everything is in order.
