A large multinational organization formed from mergers and acquisitions experienced a lot of disruptive behaviors at all levels.
With a new CEO at the helm, the organization made a concerted effort to train its employees about ways to achieve a consensus. Which of the following outcomes shows that the training was successful? A) Insights from different people merge into overall solutions.
B) People arrive at expedient solutions under pressure.
C) Conflicts are solved by assertiveness for quick action.
D) No further conflicts are expressed between people or teams.
In simple words, consensus building refers to the process under which different individuals, who will get affected in some way or another from the decision being made, share the views and ideas and prepare a solution that makes maximum benefit and minimal loss to the all.
Such kind of behavior is needed in large organisations where the number of employees working is very high and different individuals have different goals for themselves. Thus, from the above we can conclude that the correct option is A.
Business Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed” – Michael Hammer and James Champy
Business process reengineering is an approach used to improve organizational performance by increasing the efficiency and effectiveness of processes that exist across the organization. In addition to the redesigning of business processes, it also involves the redesigning of associated systems and organizational structures.
Enterprise social media network is the use of social network to link people who share common interest. Enterprise social network could be internal to a business such as Yammer, communicator which are meant to communicate among employees or external to a business such as use of Google+ or other social media network platforms which connects a business to it's customers.
The advantage of Enterprise social media networks is that they can be searched such that people can follow, tag or view activity. Here, users can check and send messages conveniently and efficiently to people compare to email alone.
With regards to the above scenario, Xochi should use Enterprise social media network tool to search and manage information.