Answer:
C. Firms manage customer touch points to maximize customer loyalty
Explanation:
Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.
The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.
So option c is correct because CRM helps firms customer touch points to maximize customer loyalty
Amiga should be amigo if it is Spanish
Almost always, labor unions bargain and negotiate for "all of the above" since they were formed during the Industrial Revolution when worker conditions were very dangerous.
Answer: See explanation
Explanation:
Moral muteness occurs when as individuals in the society, we choose not to speak up when we witness an unethical behavior by someone. Even though such issues don't go along with the moral beliefs of the person who witnessed it, he or she decides not to speak against it.
An advertising professional might experience this phenomenon because of the fear of the fear of the fact that speaking up might affect his or her chance of selling the product to the person with the unethical behavior and also due to fear of losing ones job.
B) Family child care <span>refers to care of a child in someone else's home. This is like a day-care that exists in someone's place of residence. Usually there are a number of children enrolled at once, and the care-taker makes the home more suitable to the purpose, ensuring child safety and that there are plenty of activities to stimulate the children.
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