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kenny6666 [7]
3 years ago
13

The supervisor of an automated teller machine (ATM) facility learns that the machine is not functioning efficiently because it u

ses an old software. According to the organizational decision buying process, which of the following should the supervisor do next?
a) The supervisor should look for a new software.
b) The supervisor should place an order for an alternative software.
c) The supervisor should evaluate the performance of the existing software.
d) The supervisor should immediately buy a new machine.
e) The supervisor should identify and define the type of update needed.
Business
1 answer:
quester [9]3 years ago
8 0

Answer:

E) The supervisor should identify and define the type of update needed.

Explanation:

The 5 stages of the organizational decision buying process are:

  1. Awareness and recognition
  2. Specification and research
  3. Request for proposals
  4. Evaluation of proposals
  5. Order and review process

The supervisor already passed stage 1 since he/she realized that their was a problem and it must be solved. The supervisor is currently in stage 2 since he/she must identify what type of software update is needed. The supervisor should try to be the most specific as possible including all the technical details that he/she is aware of.

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