Question

The attitudes that Ryan's customers develop after they have purchased his yearly lawn care service will become the basis for determining whether they renew each year. He needs to convey ____________ by guaranteeing his work in writing.

Answer 1

Answer: Reliability

Explanation:

Reliability is the degree of consistency. An individual is said to be reliable when he or she is consistent, accurate and when the person performs consistently well always.

Reliability is the quality of being trustworthy and believing in an individual or firm to perform consistently well and accurate. In the question, Ryan needs to be reliable for his contract to be renewed yearly.