Answer:
offset their losses with gains.
Explanation:
Jessica was recently praised by her supervisor for displaying superior customer service during an encounter with a problem customer. This is an example of organizational effectiveness.
What is Customer service?
Customer service is the assistance you provide to make sure that your clients have a simple and satisfying experience with you, both before and after they purchase and utilize your goods or services. If you want to keep clients and expand your business, you must provide outstanding customer services. Customer service today offers much more than the standard telephone support representative. It's accessible through social media, text messages, email, and the web. Many business also provide self-service assistance, allowing clients to research solutions on their own day or night.
Learn more about Customer Service here:
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Given:
<span>initial cost $95,000 to implement over a one-year period and will produce no savings during that year.
the company will save $30,000 during the first year of operation.
For the next four years, the savings will be $20,000 per year.
5 percent discount rate
Year Future Value Factor Present Value
0 (95,000)
1 30,000 (1+0.05)</span>¹ 28,571.43<span>
2 20,000 (1+0.05)</span>² 18,140.59
3 20,000 (1+0.05)³ 17,276.75
4 20,000 (1+0.05)⁴ 16,454.05
5 20,000 (1+0.05)⁵ 15,670.52
Net Present Value 1,113.34
Present Value = Future Value / Factor
The NPV of the system is 1,113.34
Answer:
Multiplier effect
Explanation:
Multiplier effect refers to the increases in the final income as a result of new injections in spending. It indicates changes in spending that causes changes in real gross domestic product more than the initial change in spending. The scenario presented in the question illustrates multiplier effect. It involves increase in the level of demand in the circular flow of income that stimulates buying and selling.