Answer:
Email to case
Explanation:
Email to case is an innovative platform that allows a company keep all emails within their network firewall.
It allows receipt of emails larger than 25mb from customers.
When customer's emails are received, they are turned into cases that can be tracked for easy resolution.
This will be a good solution for Universal Containers as it solves the problem of having emails within its firewall, and provides a way for the 200 support agents resolve customer challenges through cases generated.
Answer:
$12,100
Explanation:
Data provided;
Accumulated Depreciation = $3,200
Fees Earned = $17,400
Depreciation expense = $1,300
Insurance Expense = $200
Prepaid Insurance = $4,800
Supplies = $900
Supplies Expense = $3,800
Now,
The Net income
= Fees Earned - Depreciation Expense - Insurance Expense - Supplies Expense
= $17,400 - $1,300 - $200 - $3,800
= $12,100
Answer:
Yeats Corporation
The percent change for Year 2 compared to the base year is -4.04%
Explanation:
a) Calculations:
Year 1 Sales = $396,000
Year 2 Sales = $380,000
Reduction = $16,000
Percentage reduction = $16,000/$396,000 x 100 = 4.04%
This is a reduction, and it is negative.
b) The change in sales is calculated as the difference between year 1 and year 2 sales over the sales in year 1 multiplied by 100. This is expressed as a percentage by the multiplication by 100. The percent change describes the relationship between the sales figure in year 1 and the sales figure in 2. When calculated as above, it shows that sales reduced in year 2 by 4.04% from the sales in year 1.
