Question

Paragraph: Read the following two e-mail messages. In three to five sentences, explain why E-mail B is the more appropriate workplace e-mail. Remember to consider netiquette guidelines in your response. E-mail A: DUDE! You totally shorted me on my paycheck! I seriously am upset. It is majorly less than it shold be. I totally worked overtime last pay period!!!! YOU NEED TO FIX THIS RIGHT AWAY. I am going shopping this weekend and i need my cash. E-mail B: When I got my paycheck, I noticed that it was less than I expected. It looks like I did not receive overtime pay for the extra hours I worked last pay period. Can you please review this and let me know how I can get this corrected?

Answer 1

E-mail B is the more appropriate workplace e-mail because it’s straightforward, polite, and professional. E-mail A was more accusatory and aggressive, and many people don’t like when they’re being yelled at or accused of something and, as a result, this person may start to dislike that coworker. However, the second e-mail was more polite and made the receiver think of them as a respectful person so that they’re happy to help them out.