Answer:
b. They are not specific
Explanation:
The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.
Answer:
A) Functional departmentalization
Explanation:
Functional departmentalization -
The functional departmentalization , a specific organization is organized into various departments depending on the functions each of the department do , is known as functional departmentalization .
The advantage of Functional departmentalization is that it increases the efficiency of the organisation .
hence , from the question ,
The correct term according to the given information is Functional departmentalization .
Answer:
The two major components of Working Capital are Current Assets and Current Liabilities. One of the major aspects of an effective working capital management is to have regular analysis of the company's currents assets and liabilities.
Answer:
The correct answer is letter "C": Citizenship behaviors.
Explanation:
Citizenship behaviors are practices inherent from workers that are not necessarily part of the reason why they are hired but that promote a safe environment within the work field. Citizenship behaviors include <em>avoiding unnecessary conflicts at work, volunteering for overtime, </em>or <em>simply helping co-workers in their duties</em>.
