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Zanzabum
3 years ago
5

How would you define customer satisfaction?

Business
1 answer:
wlad13 [49]3 years ago
3 0

Answer:

Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.

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Assume Zap industries reported the following adjusted account balances at year-end. 2019 2018 Accounts Receivable $ 1,730,200 $
Mazyrski [523]

Answer:

The amount of Bad Debt Expense reported in 2019 was $16,100.

Explanation:

Our concern is mainly on the allowance for doubtful accounts. Based on the facts given in the question, the opening balance of the allowance account was $79,900 credit balance, while the closing balance was $96,000 credit. Since there were no write-offs or recoveries during 2019, the bad debt expense is simply the difference between the closing balance and the opening balance i.e, $96,000 - $79,900 = $16,100.

The journal entries will be:

Debit Bad debt expense                                           $16,100

Credit Allowance for doubtful account                    $16,100

<em>(To record the bad debt expense for 2019)  </em>

4 0
3 years ago
Which of the following formulas would allow you to copy it into another cell while keeping the row reference fixed?
zhuklara [117]

Answer:

$C$8

Explanation:

The Symbol $ means that by copying and pasting to another cell, the cell references will not change.

In this case, the references are "locked" onto column C. Copying the formula to some other location will not change the references since they are absolute.

5 0
3 years ago
job ________ involves division of an organization’s work among its employees and application of motivational theories to jobs to
blondinia [14]
Job design. Hope this helps!!
5 0
3 years ago
Jefferson Company has sales of $300,000 and cost of goods available for sale of $270,000. If the gross profit ratio is typically
Ivenika [448]

Answer:

$60000

Explanation:

Given: Sales = $300000.

           Cost of goods available for sale= $270000.

           The gross profit ratio= 30%

First finding the gross profit out of total sales.

Gross profit= 30\% \times 300000

Gross profit= \$ 90000

∴ Cost of goods sold= Total\ sales - gross\ profit

Cost of goods sold= 300000-90000

Cost of goods sold=  \$ 210000

Hence, cost of goods sold= \$ 210000

Now, finding estimated cost of the ending inventory.

Cost of ending inventory= cost\ of\ goods\ available\ for\ sale - cost\ of\ goods\ sold

⇒ Cost of ending inventory=  \$ 270000- \$ 210000

∴ Cost of ending inventory=  \$ 60000

Hence, estimated cost of the ending inventory under the gross profit method would be $60000.

3 0
3 years ago
2. What kind of good is it? Determine whether each of the following goods is a private good, a public good, a common resource, o
erastovalidia [21]

Answer:

1- A cabana along a beach that is open to the public --- Common resource

2- A new drum set for you to play in your friend's band --- Private good

3- A large, beautiful statue in a town square --- Public good

Explanation:

1- Common resources are goods that are not excluded, but are rival. Not excluded means that no restrictions can be imposed on the use, such as paying a price, for example because there is no personnel or technical provision available to enforce this.

2- Private goods are defined as goods that are excluded and rival. Private goods are the opposite of public goods.  

Excluded means that some consumers can be excluded from the use of this good. For example: Someone has bought a good and decides who uses the good.  

In turn, rival means that, if used properly, it cannot be consumed again or simultaneously by others.

3- A public good is a commodity or service characterized by two basic characteristics: non-rivalry and non-excludability.

Non-rivalry means that a person's consumption of a commodity does not affect the quantity or quality of the same commodity that another person can consume.

Non-excludability means that it is impossible to exclude anyone from the consumption of an item (for example, because it did not pay for the item). Goods that hold only one of the properties are called semicollective goods, while the goods that possess both properties are called genuine collective goods.

5 0
3 years ago
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