Question

Which of the following is used to explain the process managers go through in determining the reasons for effective or ineffective performance and deciding what to do about it? Attribution theory. Psychological contract. Performance formula. BCF model.

Answer 1

Answer: Attribution theory.

Explanation:

Managers most times makes use of the Attribution theory when trying interpret employees behavior. The Attribution theory is a theory that studies individual and their behavior, what makes an individual either motivated or demoralized on a job.

Answer 2

Answer:

Psychological contract

Explanation:

In business, psychological contracts refer to the expectations that are formed in both employees and employers about the employment relationship. Employees expect certain rewards and opportunities from their employers, and employers expect certain minimum work performance from their employees. This psychological contract is not a written contract, instead it's an implicit contract that serves as a basis for measuring performance.