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Answer: Donald, the branch manager displayed people skills
Explanation: People skills are a combination of behavior and behavioral interactions between people. There are many abilities that fall under the category of people skills, for example, personal effectiveness, interactive skills and negotiation skills. While the customer was shouting, Donald patiently heard and tried to calm the customer which reflected that he respected and valued the customer and kept a positive behavior towards the customer.
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"A Buffer overflow" vulnerability exploit resulted from the attacker's actions.
Whenever a software or an application writes too much data into a buffer, causing neighboring storage regions to have been corrupted as a consequence, this could be determined as Buffer overflow.
⇒ There are two kinds of Buffer overflow attacks such as:
- <u>Stack-based</u> - It will become more popular to use such memory, as well as that's only available during implementation of any code.
- <u>Heap-based</u> - Those attacks seem to be more difficult to execute because they entail overflowing overall storage capacity allotted for a program further than the space needed for something like the program's present activities.
Thus we can say that the correct answer is a Buffer overflow.
Learn more about Buffer overflow here:
brainly.com/question/4952591