Question

Anna worked for over an hour trying to set up her new phone by going online to access the manual. She finally gave up and used the store locator to find the service provider’s nearest location to her home. Businesses know their products can be complicated and many customers prefer on-site service visits. Brick-and-mortar locations need to ________ in order to compete for the business of busy customers.

Answer 1

Aware or informed - knowledgeable accessible