Question

Match the terms to their correct examples or descriptions.

Answer 1

1--A.

2--E.

3--C.

4--D.

5--B.

I Think this is correct Hope it Helps ^.^

Answer 2

just took the test :)

resolving conflict--- 93% total influence

good way to handle conflict--- being open minded to differences

way to prevent conflict--- taking a deep breath

body language--- crossing arms and tapping foot

tone and body language--- interpersonal skill