1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Ulleksa [173]
3 years ago
10

If a customer is wrong about something when expressing resistance, the salesperson should consider using the Indirect Denial met

hod before considering the Direct Denial method.
Business
1 answer:
lukranit [14]3 years ago
3 0

Answer: True. Indirect Denial method should be considered before direct method.

Explanation: The indirect denial method of dealing with a customer is a method in which the customer is first agreed with when expressing a wrong objection. In this method, the customer's argument is first held to be valid, and this is done in order to create a level of trust or confidence with the customer.

After rapport has been established, evidence can then be brought to dispute the customer's claims.

By using the method, the customer doesn't feel threatened or alarmed from the onset and a heated argument will be avoided.

Direct denial method is the opposite of indirect denial method, in this case, strong arguments are used to oppose a customer's claims to show that they have made a mistake.

You might be interested in
"stars" are one of the four types of employees based on the degree of organizational commitment and task performance. "stars" ar
olga55 [171]

The answer to the blank space is voice. There are four types of employees besides stars, and they are: land mines, not yet gone, and students.  

These employees are classified into the four categories based on two important questions: Is this employee a cultural fit? Is the employee a contributor?  

Stars would fit culturally and be an active contributor, while students are culturally fit but not yet a contributor. Land mines are not culturally fit but are active contributor while not yet gone are both not culturally fit and not active contributor.

4 0
3 years ago
A customer opens a short margin account by selling short 600 shares of XYZ stock at $80 per share and deposits the required marg
astra-53 [7]

Answer:

It will increase by 50%

Explanation:

Equity is given as: credit - short market value.

Find attached below table of solution

4 0
3 years ago
Julius asks Rachel if she would like to sell her boat. Rachel privately has no interest in selling her boat, and believes that J
Fed [463]

Answer:

C) formed a valid contract because Rachel's outward expressions showed the formation of a contract.

Explanation:

A valid contract is a binding and enforceable agreement, where all parties are legally bound to perform the contract.

Probably the most important part of a contract is the existence of an offer and acceptance. Once a valid offer is accepted, it binds the parties into a valid contract.

In this case, Rachel accepted Julius´s offer to buy her boat, so an offer and acceptance exists.

6 0
3 years ago
What is the maximum IRA contribution that Mr. Janson can make under each of the following assumptions? He is age 20 and single.
vladimir1956 [14]

Answer:

He is age 20 and single. His only income item is $12,100 interest from a trust fund. NO CONTRIBUTION SINCE HE HAS NO EARNED INCOME

He is age 40 and single. His only income item is a $34,900 share of ordinary income from a partnership. MAXIMUM CONTRIBUTION OF $6,000

He is age 60 and single. His only income item is $21,300 wages from his job. MAXIMUM CONTRIBUTION OF $7,000

He is age 46 and files a joint return with his wife. His sole proprietorship generates a $7,790 loss, and his wife’s salary is $46,700. MR. JANSON CANNOT CONTRIBUTE ANY MONEY TO THE IRA ACCOUNT, BUT HIS WIFE CAN CONTRIBUTE $6,000 ON HER ACCOUNT AND $6,000 ON MR. JANSON'S ACCOUNT.

Explanation:

In 2019, the limit for RA contributions increased by $500 to:

  • under age 50 ⇒ $6,000 per year
  • over age 50 ⇒ $7,000 per year

only earned income can be contributed

you cannot contribute more than what you earn

8 0
3 years ago
Read 2 more answers
Shay is preparing to go into her meeting with her supervisor, Jill, to discuss her annual evaluation. She knows that there have
ehidna [41]

Shay was trying to: resist being defensive.

<h3><u>Explanation:</u></h3>

The term resist refers to the act of withstanding. It is an act through which a person fights firmly and strongly. The act through which an individual induces threats through the behaviour refers to be defensive. It makes them to be unique in the task they do. A person will be resist and defensive when he or she knows that their work is good enough and there will be no pint to prove them wrong or blamed.

In the given scenario, Shay knows that she performed better and he prepares herself not to be angry in the meeting held by her supervisor. She prepares herself with the entire question that will be asked her by the supervisor and how she must react to those questions. Thus, Shay was trying to: resist being defensive.

5 0
3 years ago
Other questions:
  • A statistic is said to be unbiased if:
    12·1 answer
  • Cola Inc. and Soda Co. are two of the largest and most successful beverage companies in the world in terms of the products that
    7·1 answer
  • Complete the sentence. Entrepreneurs are visionaries who __________. A. anticipates future consumer demands B. wear vision-corre
    13·1 answer
  • Organizations of skilled workers who band together for bargaining power.
    14·1 answer
  • A company scientist at a biotechnology company decides to work on his own research project, hoping to eventually start his own f
    14·1 answer
  • Susan was conducting a group discussion in her organization. She found that the sales people and the production team had differe
    9·1 answer
  • Explain the difference between implicit and explicit costs
    11·1 answer
  • Pineland and vineland are two nations located in the same region. pineland's real gdp is now growing at a rate of 7% due to aggr
    13·1 answer
  • United States exports soybean oil to China. However, to protect the Chinese soybean oil market, Chinese government has high tari
    13·1 answer
  • Country A can produce 10 yards of textiles or 6 pounds of food per unit of input. Compute the opportunity cost of producing one
    14·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!