1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Ulleksa [173]
3 years ago
10

If a customer is wrong about something when expressing resistance, the salesperson should consider using the Indirect Denial met

hod before considering the Direct Denial method.
Business
1 answer:
lukranit [14]3 years ago
3 0

Answer: True. Indirect Denial method should be considered before direct method.

Explanation: The indirect denial method of dealing with a customer is a method in which the customer is first agreed with when expressing a wrong objection. In this method, the customer's argument is first held to be valid, and this is done in order to create a level of trust or confidence with the customer.

After rapport has been established, evidence can then be brought to dispute the customer's claims.

By using the method, the customer doesn't feel threatened or alarmed from the onset and a heated argument will be avoided.

Direct denial method is the opposite of indirect denial method, in this case, strong arguments are used to oppose a customer's claims to show that they have made a mistake.

You might be interested in
Your paycheck could likely satisfy which of the following needs identified by Maslow?
uysha [10]

Answer:

The correct answer is letter "C": safety needs.

Explanation:

American psychologist Abraham Maslow (1908-1970) proposed the Hierarchy of Needs often portrayed as a pyramid with five layers each one representing a need. According to Maslow, individuals cannot look for the satisfaction of other needs as long as the most basic needs are fulfilled first. Those needs are <em>physiological needs, safety needs, love </em>and <em>belonging, esteem, self-actualization. </em>

<em>On the second layer, we find the </em>safety needs<em> related to the satisfaction of personal security, employment, resources, health, and property needs. Thus, people's paychecks represent safety needs in Maslow's Hierarchy of needs.</em>

5 0
4 years ago
A facility that serves the role of being a low-cost supply source for markets located outside the country where the facility is
Shtirlitz [24]

Answer: a. an offshore facility.

Explanation:

Offshore in this scenario refers to activities in another country therefore an offshore facility would be one that supplies markets located in countries outside the country the facility is located.

These facilities are able to supply other countries with materials because they do it at such a low enough cost that the countries they supply to buy from them instead of their own countries. This is how most Newly Industrialized Countries came to be.

5 0
3 years ago
Economists include only final goods and services when measuring GDP for a specific year because a. If intermediate goods were no
Katarina [22]

Answer: d. If intermediate goods were counted, then multiple counting would occur.

Explanation: Gross domestic product (GDP) measures economic output--the value of final goods and services produced within a country's borders. If intermediate goods (goods that are used to make final products) were counted, then multiple counting would occur. This is the reason why in calculating the gross domestic product (GDP) for a specific year, only final goods and services (goods and services that are ready for sale or use) are included. Doing this does not mean that intermediate goods and services are not factored in in its calculation. What it means is that each intermediate step in a supply chain counts the value added at each step leading to the production of the final good.

6 0
3 years ago
Jamara has started a home party business that hosts parties and those attending paint signs. Jamara must pay $500 a year to be a
k0ka [10]

Answer:

Unit contribution margin= $15

Explanation:

Giving the following information:

These items all add up to $10 on average. Jamara charges each participant $25 for each sign they make.

The contribution margin is the result of deducting from the selling price, the unitary variable cost.

Unit contribution margin= selling price - unitary variable cost

Unit contribution margin= 25 - 10

Unit contribution margin= $15

8 0
3 years ago
US Apparel (USA) manufactures plain white and solid-colored T-shirts. Budgeted inputs include the following
Artemon [7]

Answer:

A) USA will not be better off switching to the new dye since the cost is greater than the Fine

B)  $118076

C)  The reduction in material/fabric cost can be achieved by the reduction in material wastage and in the use of quality materials

while the reduction in labor cost can be achieved by Hiring well trained employees with the necessary skillset

Explanation:

<u>A) Determine If the USA be better off using the new dye </u>

Units of clothes to be dyed = 50,000

Difference in cost = [ 4 ( 1.25 - 0.5 ) ] = 4 * 0.75 = $3

Total cost of using the new dye = 50000 * $3 = $150,000

Fine = $130,000

hence USA will not be better off switching to the new dye since the cost is greater than the Fine

<u>B) Determine by how much overall cost will be reduced at the end of 12 months using Kaizen costing </u>

<em>condition : reduce fabric and labor cost by 1%</em>

Original Monthly Costs without the use of Kaizen Costing =( Total Units/Number of Months)*(Fabric Cost per Unit + Labor Cost per Unit)*Number of Months

= [( 10000 + 50000 )/12 ) * ( 6 + 4 ) ] *12

= [ 5000 * 10 ] *12  = $600,000

Applying kaizen costing

Given: Fabric cost per unit = $6 , Labor cost per unit = $4

          Total units of production = 10000 + 50000 = 60,000

Kaizen costing formula per month = [ (cost per unit * total units / 12 ) - ( 1% of cost per unit * total units / 12) ]

Total annual cost using Kaizen costing = $56807.61

difference in cost = $600,000 - $568076 = $31924

with the new dye and Kaizen costing the overall cost will be change by $118076  i.e. ($150,000 - $31924) = <em>$118076 </em>

C ) The reduction in material/fabric cost can be achieved by the reduction in material wastage and in the use of quality materials

while the reduction in labor cost can be achieved by Hiring well trained employees with the necessary skillset

5 0
3 years ago
Other questions:
  • There are situations for which it is either impossible to compute a mean or the mean does not provide a central, representative
    6·1 answer
  • Rent and maintenance expenses would most likely be allocated based on: Select one: a. Sales volume by department. b. Square feet
    15·1 answer
  • Which of the following are considered needs? Check all that apply
    10·2 answers
  • The heat sinks needed are bought for $14 each and are ordered in quantities of 1200 units. Annual demand is 6200 heat sinks, the
    5·1 answer
  • All of the following are EXCLUDED from the definition of an investment adviser under the Investment Advisers Act of 1940 EXCEPT:
    14·1 answer
  • Marko, Inc., is considering the purchase of ABC Co. Marko believes that ABC Co. can generate cash flows of $4,800, $9,800, and $
    12·1 answer
  • What rights are used to obtain credit?
    14·1 answer
  • if the marginal tax rate is equal to the average tax rate as taxable incomme increases, the tax structure is
    10·1 answer
  • Organizations can build _______ by finding ways to develop business knowledge in all IT staff. Responsibility Accountability Ali
    14·1 answer
  • Rhiannon, a long-time employee for a healthy pet food company, conducts research about what customers want for their pets. She
    9·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!