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marshall27 [118]
3 years ago
10

Provider ______ is the difference between company understanding of customer expectations and the development of customer-driven

service designs and standards.
Business
1 answer:
wolverine [178]3 years ago
7 0

Answer: Gap 1

Explanation:

The Gap model is used to better understand the problems involved in delivering superior services to customers which can then be overcome for better customer service.

There are 4 gaps and the relevant one here is Gap 1 which is the Listening Gap. Gap 1 is the difference between company understanding of customer expectations and the development of customer-driven service designs and standards.

This Gap is very important to note because the company cannot deliver to its customers effectively if it does not understand what they want in the first place.

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I had to look for the options and here is my answer:

Given the short run aggregate supply curve, the ones that are believed to stay unchanged along it would be the i<span>nstitutions, such as patent laws and tax systems, that make up the "rules of the game" and the resource prices. (These answers are based on the actual options with this question.)</span>
5 0
3 years ago
If a new home can be constructed for $150,000, what is the opportunity cost of federal defense spending, measured in terms of pr
FrozenT [24]

Answer:

4 million  houses

Explanation:

Opportunity cost is the forfeited benefit as a result of choosing one option over others.  Its value equals the cost of the next best alternative.

The cost of constructing a new home is $150,000.  If the Federal Defence has a budget of $600 billion, the opportunity cost of spending that amount will be the equivalent number of units that can be built by the amount.

To calculate the number of units= $600 billion divided by $150,000

= $600,000,000,000/ $150,000

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6 0
3 years ago
A portfolio manager is considering the purchase of a bond with a 5.5% coupon rate that pays interest annually and matures in thr
dmitriy555 [2]

Answer:

The price of the bond is closest  $101.36  

Explanation:

It is noteworthy that a rational investor pays for a bond today the cash flows derivable from the bonds in future discounted to today's terms.

The future cash flows comprise of the yearly coupon interest of $5.5(5.5% *$100) for 3 years as well as the repayment of the principal $100 at the end of year 3.

To bring the cash inflows today's term, we multiply them  them by the discounting factor 1/(1+r)^N , where is the yield to maturity of 5% and N is the relevant the cash flow is received.

The discounting is done in attached spreadsheet leading $ 101.36  present value today.

Download xlsx
7 0
3 years ago
What makes up the organization’s mission, policies, procedures, and also forms a hierarchy that dictates the purpose of the orga
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6 0
3 years ago
When the body senses warmer temperatures, what happens to the blood vessels?
Molodets [167]

Answer:

When we get too hot, sweat glands in the skin release more sweat. The sweat evaporates, transferring heat energy from the skin to the environment. 

7 0
2 years ago
Read 2 more answers
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