After taking cooking lessons, Thelma bakes a cake for her friend Louise’s birthday. When Louise sees the cake, she says, "Wow, t
hat’s so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma replies, "Well I’m sorry that I didn’t decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma’s response illustrates:
Defensive listening may be defined as be defined as when the person might take the innocent comment as an attack against them. This listening might cause misunderstandings between the people.
Defensive listening can create the wrong impression by the simple comments or individuals feels it as a defensive comments. The individual might get upset or depress by taking the simple comments in the negative sense. Thelma tooks the comment as defensive listening.
