Outcome Red Blue Green Yellow Frequency 10 5 13 7 total: 35 trials
experimental probability of Yellow: 7/35 =1/5 or 20% experimental probability of Blue or Red: 5/35 + 10/35 = 15/35 = 3/7 or 42.86%
The sample is biased. This is because all he interviewed are employees of the company. They are more inclined to give a positive feedback regardless of their true opinion because they want to retain their jobs.