Problem:
Buy extended warranty for $950 laptop or not?
Alternative:
1) Buy extended warranty
2) Not buy extended warranty
Criteria:
Practical and cost saving in the long-run
Evaluate Alternatives:
1) <span>Buy extended warranty </span>
con:<span> pay additional $99. </span>
pro: <span>5 year warranty coverage. </span>
pro: repairs may be done at a local store
2) Not buy extended warranty
pro&con: laptop comes with one-year limited warrant
pro: no additional payment
con: repairs will be done by manufacturer
<span> con: repair costs range from $50 to $450
</span>
Decision:
BUY EXTENDED WARRANTY
Answer:
The correct answer is letter "A": B2B.
Explanation:
In a B2B business model goods or services are traded between two or more businesses. Most parts of these transactions are dedicated to the exchange of raw materials. Customers are part of the process only when the final product is offered in the open market but not during the B2B business process.
Answer: A. Use an irrational emotional tone.
D. Give a blow - by - blow chronology of details.
Explanation:
Persuasive claims or complaint messages are usually presented by customers when they encounter challenges like damaged goods, wrong deliveries or any other mistakes that could be a fault of the organization in question.
When such claims or complaints are presented, they are best started with a sincere praise of the organization, presented in a calm tone. This is followed by a logical explanation of the problem encountered and measures that were taken to address it.
It is then concluded with proposals of how the customer wants the issue to be resolved. It could be in the form of a refund or a fitting replacement for the damaged product.
Answer:
$3
Explanation:
SBC Corp
($million)
FV in excess of book value $12
×
Share of ownership 25%
Additional depreciation in total $3
Therefore the total amount of additional depreciation to be recognized by SBC over the remaining life of the assets is: $3
