Answer:
Explanation:
Task oriented, effective, group cohesiveness, neutrolize.
Why these options were chosen?
We can see from Jedida's behavior that she is task oriented, because the first thing she did when coming to new employment place is scheduling a meeting.
In a lot of circumstances such behavior could harm the trust and relationship between manager and the team.
However it is said that the team is very close and know each other for a long time. So, such cohesiveness can neutrolize this leadership behavior.
Answer:
involve the current receptionist in the decision process.
Explanation:
When changes are to be made that will affect an employee, the best way to reduce resistance to the change is to involve the employee in the decision-making process.
By involving the employee they will get to see the benefits of the new initiative and this will also convince them that it is for the good of the business and not a ploy to replace them.
Employees have a higher buying and will drive implementation more when they were part of the process for change.
Marginal utility is the extra satisfaction gained from consuming one more unit of a good.