Answer: Follow up with a letter that documents the call and promotes goodwill.
Explanation: The given case, belongs to the public relations concept under which the company tries to interact better with their customers, so that the customers enjoy a healthy experience and the image of the company remains positive.
The proper way to address a complaint call is to follow up by giving a letter stating the explanation apologies, excuses shall not be mentioned and assurance should be provided that such action would not be taken in future.
Answer:
4. Amounts owed to suppliers
Explanation:
We know that
Balance sheet comprises of assets, liabilities and the stockholder equity
The assets could be classified into current asset, fixed asset, and the intangible assets
While the liabilities are also classified into current liabilities and the long term liabilities
The account receivable, equipment, supplies have come on the asset side of the balance sheet whereas the account payable or amount owed to suppliers have come on the liabilities side of the balance sheet
So, the most appropriate option is 4.
Answer:
b) wiki
Explanation:
because emails only have one template, and can usually only go from one person to the other without overcomplicating.
firewalls are for protecting websites and private information.
blogs are usually for one person to post, and won't be as efficient and easy.
wikis are the best option because you can find various websites with templates for specific needs, especially for the workplace
Answer:
C. strategic planning
Explanation:
Strategic planning involves the way or process an organization adopts in determining its strategy, direction and making decisions on how to allocate resources better and implement strategy. It is also the technique which guides and controls the implementation of strategy.
Tools used for strategic planning includes.
1. Growth share matrix.
2.PEST analysis.
3.SWOT analysis.
4.Scenerio planing. etc.
