Answer: C. Complicate Marketing and Sales processes.
Explanation: Customer Relationship Management (CRM) is aimed at fostering a better and more efficient company to customer/client relationship. Customer Relationship Management provides platforms and services required to make customers feel comfortable and happy, thereby increasing client retention and influx and ultimately driving sales. Customers Relationship Management provides better customer service, efficient call center services by ensuring customers can easily make enquires and get adequate information, Ensure that deals are closed faster by providing adequate support for their staffs.
Complicating marketing and sales processes is against the duties and objectives of customer relationship management.
Answer: output controls.
Explanation:
The real-world scenario best illustrates output controls. Output control refers to the technique that is used in analysing the output that is provided by a firm.
Output control focuses on the measurable results that are within an organization. Since the company encourages its employees to spend 15 percent of their time on projects of their own choosing and the ones who looks promising are financed to develop their commercial potential, this refers to output controls.
Answer:
Invest $990,099 U.S
Explanation:
The interest rate is 2% for US dollars and 1% for euro
The exchange rate is 1.25 dollars to a euro.
To calculate future exchange rate:
1.25dollars (1+exchange rate of us/1+ exchange rate of euro)
= 1.25(1.02/1.01)
= 1.2625
Approximately 1.26
After a year they will be getting .26 million dollars.
They need to invest something close to this amount 1.2/1.02
Therefore option b is the best answer
