Answer:
Marketing, sales and customer service
Explanation:
Customer relationship management (CRM) is a business strategy implemented across the entire company that is aimed at improving the company's income, profit, lower cost and increase customer loyalty based on the principle of putting the customer first in management decisions. CRM combines actions, methodologies, and technologies that establishments utilize for managing and analyzing customer correspondence and information within a customer's period of doing business with the establishment so as to improve customer retention, service, and relationship as well as to improve sales.
Answer:
E. Follow-up
Explanation:
The follow-up stage is a stage of the selling process which offers a prime opportunity for salespeople to solidify customer relationships through great service quality.
Follow-up means things that can be done by the salesperson in order to Improve customer relation.
Follow-up services helps to:
1. Increase sales: Customers who are satisfied with your services are more likely to come back and patronise you more.
2. Follow-up services helps producers to innovate on their products. Follow-up service includes listening to customers complaint and needs. This allows a producer to Improve on its product.
3. Follow-up services helps a business to stand out among other businesses because only few business follow-up
on their customers.
4. Existing customers refer new customers to patronise you and customers develop a sense of trust in your product and services.
5. Follow-up services helps to increase profit because firms make more sales.
If sufficient dividends are declared, preferred stockholders can anticipate receiving annual dividends of: $0.90 per share.
Using this formula
Annual dividends= Par value × Fixed Annual dividend rate
Where:
Par value= $18 per share
Fixed Annual dividend rate= 5% or 0.05
Let plug in the formula
Annual dividends= $18 per share × 0.05
Annual dividends= $0.90 per share
Inconclusion if sufficient dividends are declared, preferred stockholders can anticipate receiving annual dividends of: $0.90 per share.
Learn more about annual dividend here:brainly.com/question/25557702
Answer:
The correct answer is letter "B": seeks to ensure the future performance of the project work is aligned with the project management plan.
Explanation:
Preventive actions are defined as those that aim to mitigate risks inherent in the operations of a business. Preventive actions lead to entities creating contingency plans that allow them to have certain strategies in front of unexpected situations that could harm the firm's operations.
<em>The project risk management plan is the reference that prevention actions take at the moment of recognizing the set of activities that should be followed to ensure the optimal future performance of a project.</em>