Answer: The advice of sales representative is correct to some extent because one of the reason of slow customer service can be due a lot of customers and small number of sales representatives. But there can be other problem like sales representatives are not trained well to deal with a large number of customers lack of expertise is one the reason plus their motivation can be a reason meaning that they are not paid enough. I don't think so that her advice should be taken because the cause of this is not clear and more valid cause is training of employees and their motivation. Firstly we should know the reason for slow customer service for which we should ask customers by giving them a questionnaire.Second is the cause is lack of expertise so training should be given and if cause is motivation then there should be a pay rise or job rotation, enrichment and enlargement.
Answer:
The correct answer is letter "D": behaviorally anchored rating scale.
Explanation:
A Behaviourally Anchored Rating Scale (BARS) is a method of qualifying employees based on their behavior that is rated on a numerical scale. The rating is developed using Critical Incident Techniques (CIT), which are problematic situations that require workers to react in certain manners.
Answer:
c) $86,823
Explanation:
The balance in the lease payable after two years will be: $86,823
Answer:
<em>Rick owned the watch.</em>
Explanation:
In the scenario given above between Smokey and his group of friends, it is a complicated situation. Initially, Smokey owes the watch but it was stolen by his friend in his house. His friend ended selling it to other person which finally ended up being paid for by Rick after it has exchanged so many hands.
<em>Since Rick had a valid transaction where he paid for a goods for a certain amount of money, it would be validly recognized as the owner of the watch.</em>
Answer:
a.) increased the after-tax cost of debt
Explanation:
Missing options are:
a.) increased the after-tax cost of debt
b.) did not change the after-tax cost of debt
c.) increased the value of the deduction for interest expense
d.) decreased the after-tax cost of debt
The after tax cost of debt is calculated by multiplying the debt's principal x interest rate x (1 - tax rate). If the tax rate decreases, the after tax cost of debt increases. e.g.
$1,000 owed at 6%, when tax rate was 40% ⇒ after tax cost of debt = $1,000 x 6% x (1 - 40%) = $36 or 3.6%
now, $1,000 owed at 6%, when tax rate is 21% ⇒ after tax cost of debt = $1,000 x 6% x (1 - 21%) = $47.40 or 4.74%
