Answer:
The correct answer is nominal group technique.
Explanation:
This nominal group technique is a type of brain storming where structured meetings are being held among the members, where they will try to take out the solutions to the problems identified by them, and thus facilitating decision making. The meetings are structured here because the goal is to make sure the meetings are not dominated by few individuals and the silent members also share their thoughts and ideas with the rest of the group.
Answer:
b. work to identify root causes, not just symptoms.
Explanation:
The main thing on which Joseph Juran focused was on quality, how it could be improved in planning, and performing properly.
This provided for the quality controls, plans, improvements which could be made, but it did not work on finding the causes behind the lack that why it could not be achieved.
Accordingly it did not in manner focused on the finding the symptoms or root causes.
As it was focused on the action of now what can be done.
Answer:
He is acting as a spokesperson.
Explanation:
According to Mintzberg, Spokesperson is the person who is responsible for representing company on a public forum and is not associated with management of companies core operation.
Answer:
"Let me show you a trick that will save you some time and effort"
Explanation:
Based on the scenario being described within the question it can be said that the most effective form of feedback would be by telling the coworker "Let me show you a trick that will save you some time and effort". This statement will help the co-worker increase his/her efficiency as well as increase self esteem and your bond as co-workers.