Holly is a flight attendant for an international airline. Sometimes, despite being tired and grumpy, she needs to stay cheerful
and friendly on her job. Being a flight attendant requires her to not give vent to her emotions. Holly's efforts at managing her emotions are an example of _____.
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their emotions during interactions with customers, co-workers and superiors
Prior to the Hundred Years War (1337 - 1453) over the ruler-ship of France which ended in victory for the French, England was in control of the channel of water between England and France and the North Sea> France gained control of it at the end of the war.
