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ale4655 [162]
3 years ago
15

Holly is a flight attendant for an international airline. Sometimes, despite being tired and grumpy, she needs to stay cheerful

and friendly on her job. Being a flight attendant requires her to not give vent to her emotions. Holly's efforts at managing her emotions are an example of _____.
Social Studies
1 answer:
EleoNora [17]3 years ago
5 0

Answer:

Emotional labor

Explanation:

Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their emotions during interactions with customers, co-workers and superiors

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